Last updated: 18/12/2025
Massage Matters Clinic (“we”, “us”, or “our”) uses cookies and similar technologies on https://staging-massagemattersclinic.kinsta.cloud (the “Website”). This policy explains what they are, which ones we use, and how you can manage them.
1. Who we are
We are Massage Matters LLP (Company Number OC440669), trading as Massage Matters Clinic, with our registered office at 81a High Street, Winslow, Buckingham, MK18 3DG and clinic at 11 Friday Court (1st floor), Thame, Oxon OX9 3GA.
For questions about cookies or data protection, please contact hello@massagematters.clinic or call 01844 212022.
For full details on how we handle personal data, please read our Privacy Policy.
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help us make the site function properly, remember your preferences, and understand how visitors use our Website so we can improve your experience.
3. Why we use cookies
We use cookies to:
- ensure the Website functions correctly;
- remember your cookie and booking preferences;
- collect anonymous statistics on site use (analytics);
- manage secure payments and online booking integrations; and
- support limited marketing and advertising measurement.
4. Types of cookies we use
| Category | Purpose |
| Necessary cookies | Essential for site operation — these enable security, session management, and consent storage. They cannot be disabled. |
| Functional cookies | Enable enhanced website functionality such as embedded videos and remembering user preferences. These cookies may be set by third-party services (for example, YouTube) when you interact with embedded content. |
| Analytics cookies | Help us measure how visitors use the site (e.g., page visits, traffic sources). |
| Advertisement cookies | Support our limited marketing efforts and measure ad performance. |
| Uncategorised cookies | Currently under review or not yet classified. |
5. Cookies in use
| Cookie | Provider / Type | Duration | Purpose / Description |
| cookieyes-consent | CookieYes (Necessary) | 1 year | Remembers users’ consent preferences. |
| wpEmojiSettingsSupports | WordPress (Necessary) | Session | Checks whether the user’s browser supports emoji display. |
| __cf_bm | Cloudflare (Necessary) | 1 hour | Supports Cloudflare bot management and protects the site from malicious traffic. |
| rc::a | Google reCAPTCHA (Necessary) | Never expires | Identifies bots to protect the Website from spam and abuse. |
| rc::c | Google reCAPTCHA (Necessary) | Session | Works alongside reCAPTCHA to detect automated traffic. |
| VISITOR_PRIVACY_METADATA | YouTube (Necessary) | 6 months | Stores the user’s consent state for YouTube embeds on the current domain. |
| VISITOR_INFO1_LIVE | YouTube (Functional) | 6 months | Measures bandwidth to determine whether the user receives the new or old video player interface. |
| yt-remote-connected-devices, yt-remote-device-id | YouTube (Functional) | Never expires | Stores user preferences when videos are embedded on the Website, Stores user preferences for embedded YouTube video playback. |
| _ga, ga, _gid, _gat_UA- | Google Analytics (Analytics) | 1 day – 1 year 1 month | Collects anonymous usage statistics to improve performance. |
| YSC | YouTube (Analytics) | Session | Tracks views of embedded YouTube videos. |
| _gcl_au | Google Tag Manager (Advertising) | 3 months | Tests and measures Google Ads effectiveness. |
| mp_*_mixpanel | Mixpanel (Analytics) | Persistent | Analyses user interaction for service improvement. |
| test_cookie | DoubleClick (Advertising) | 15 minutes | Tests browser support for ad cookies. |
| m | Unknown (Uncategorised) | 1 year 1 month | Under review — currently unclassified. |
| __Secure-ROLLOUT_TOKEN | YouTube (Uncategorised) | 6 months | Used by YouTube to manage feature rollouts and security. |
| __Secure-YEC | YouTube (Uncategorised) | Session / past | Security-related cookie used by YouTube. |
| __Secure-YNID | YouTube (Uncategorised) | 6 months | Security and integrity cookie used by YouTube services. |
We may also use cookies set by trusted partners such as Appointedd (for booking management), Stripe and PayPal Zettle (for payment processing). These cookies support secure transactions and appointment scheduling. See their privacy policies for details.
6. Your consent
When you first visit our Website, a banner lets you accept or reject non-essential cookies.
You can update your preferences at any time using the “Cookie Settings” link at the bottom of the page.
Strictly necessary cookies will always be active as they’re essential for the site to work.
7. Managing cookies
You can control cookies through your browser settings, including deleting existing ones or blocking new ones. Doing so may affect some Website functions.
For details, visit:
www.aboutcookies.org
www.allaboutcookies.org
8. Changes to this policy
We may update this Cookie Policy periodically, for example if we add or remove cookies or change technologies. Please check this page for the latest version.
9. Contact us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
hello@massagematters.clinic
Massage Matters Clinic, 11 Friday Court (1st floor), Thame, Oxon OX9 3GA
01844 212022